Provider access can be accomplished by increasing the number of providers or increasing the effectiveness of the existing providers. Our approach to provider access is to assess each of the above areas for improvement. This approach is not meant to imply increased provider hours but instead identifies improvement in each area to provide a foundation for sustainable provider access enhancement.

We have developed a variance analysis to pinpoint improvement at the provider level. We use the analysis in individual discussions with each provider to assist them in increasing their access, resulting in financial improvement at the system level.